Looking for Akceleraite? You're in the right place. Akceleraite is the company — Packta is its product. Same Andrzej, same company.
Packta — Booked Solid.
You're not short of enquiries — clients call and message you anyway. They get lost later: the phone that rang while the front desk was busy, the callback three days late to a contact already gone cold, the cancellation nobody followed up on.
“You don't even know how many clients you lose each month, because nobody's counting.” owner of a three-salon chain
booked appointments never happened
Measured: a three-salon chain, 90 days, from its own booking-system reports. Not from studies, not from industry averages — from one specific schedule.
A missed call, a message from a client, a cancellation in your schedule — it all lands on one list your front desk works from. Nothing gets overlooked, answered too late or put off until tomorrow.
A missed call is still a client — for a few more minutes.
The number ends up on a sticky note or nowhere, and the client calls the next salon on Google.
During your salon's opening hours a reply goes out automatically, and your front desk gets a callback in before the contact goes cold.
YES = tomorrow's schedule is certain. NO = a gap spotted while there's still time.
A YES means peace of mind: tomorrow's schedule is certain, and your front desk didn't make a single call.
A NO the day before isn't a loss — it's time. The gap surfaces before it exists, and your front desk has twenty-four hours to fill it from the waiting list. Without Packta you find out tomorrow at 2:30 pm — looking at an empty chair.
She didn't show, or cancelled too late. Packta follows up.
A cancellation you hear about a day ahead is a gap that still has time to fill. A cancellation on the day is an empty chair.
Every appointment that returns to the schedule is the full value of that appointment back in the till. Without Packta nobody follows up on it — and that money is lost every month, systematically.
Packta doesn't give up after one message — and doesn't spam either. Three attempts at most, then it stops. The client is left in peace; you know nobody gave up too soon.
We start by connecting the phone, messages and your schedule — the things you already use. A web form, Instagram and Facebook, email and WhatsApp come later, in the order your own measurement sets, not our plan.
Your front desk sees one thing: “To do now”. Messages, watching the clock and remembering on everyone's behalf are Packta's job — in Polish, set up together with your front desk, not dumped on them. A person does only what an automation can't: calls back before the contact goes cold — and has time for the client standing in front of them.
Checking whether the front desk called back. Going through the evening's cancellations in the schedule. Remembering on everyone's behalf — in one salon or in three. What's left is visibility: you can see nothing slipped, without standing over the front desk.
The sticky note with a number nobody remembers. The “are you definitely coming?” call to every client on tomorrow's schedule. The notebook where cancelled appointments wait until someone has a spare moment. What's left is one list — and a moment for the client at the counter.
Packta doesn't take over your front desk and doesn't replace anyone. The process stays yours — we just hold it so nothing slips, and show you the numbers. You grow on your own terms, not someone else's.
More appointments kept, in the schedule you already have
Move the sliders to your own numbers. We'll measure the real scale at your place in the first week.
This is what your schedule loses each month:
≈ 0 appointments
≈ 0 PLN
Amounts include VAT, from your own prices. At 23% VAT, net ≈ 0 PLN.
If they all came back, that would be a quarter more appointments kept — from the traffic you already have.
How many will come back? We don't guess. We measure it live, week by week — you get your own number, not our promise. And we carry the risk of the unknown: for the first 90 days you can walk away at any time. After that, it runs month to month, on one month's notice.
You'll have your first number of your own — how many appointments came back, and from where — after the first full week of operation. After that you see it continuously.
Let's check these numbers on your data — not on an example.
Book a call about your numbersAt revenue below ~100,000 PLN a month, including VAT, through your schedule, our subscription eats too much of your return — honestly: it isn't worth your time talking to us yet. If the numbers above are understated, adjust the sliders. If they're accurate — come back when you add a second location or a higher average appointment value.
We're not another agency counting leads. We produce appointments kept — from the clients you already have. An agency's job ends when the client calls. That's where Packta starts.
if the schedule is your main source of revenue and there are still holes in it; if you make the decision yourself; if you have no appetite for changing the tools you work with — and if there's someone who will call back within five minutes when Packta asks.
if your schedule is full and clients are waiting for a slot — more appointments kept has nowhere to go (then we talk about something else: measurement). If nobody can call back within five minutes — Packta will know who's missing and do nothing about it. And if less than ~100,000 PLN a month, including VAT, goes through your schedule — our subscription eats too much of your return.
Either the numbers go up — more appointments kept, counted every week on your data — and you stay, because it shows. Or they don't — and for the first 90 days you can leave at any moment; your schedule and your number stay as they were, and the measurement you paid for stays yours: a map of the leak you can base every next decision on, with us or without us.
The only scenario where you really lose is the one where you change nothing — and go on giving away appointments every month that nobody comes back for.
Andrzej Kutysz. The call you book below is with me. Our work with a group of three salons started with exactly this kind of call. Your front desk learns the system from me. Before we switch anything on, we measure where things stand today and tell you plainly what that measurement doesn't cover. Three months after launch, I'll still pick up the phone just as I did in week one.
A lead is a promise. An appointment kept is a promise honoured. Packta looks after the second one.
More appointments kept isn't the goal — it's the condition. The goal is your own: a second salon, your first free weekend in years, a schedule that doesn't need you on the phone.
Packta promises none of those goals. It does the thing without which none of them is possible.
No presentation. I ask about three things:
If the numbers are boring — we end at the conversation and you lose nothing. If they aren't — I'll tell you what a week of measurement at your place would look like.
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